Safe2Speak Frequently Asked Questions
Clear answers about Safe2Speak, privacy, anonymous reporting, AI-assisted guidance, schools, organisations, pricing and technical support.
Still have a question?
Email support@safe2speak.com.au or use the contact page.
A. About Safe2Speak
Safe2Speak is an Australian-owned platform providing secure reporting, wellbeing support and community connection tools for children, families, schools, organisations and communities.
Safe2Speak includes purpose-built solutions for children and young people, schools, families, first responders, veterans, people affected by domestic and family violence, workplaces, organisations and communities.
Yes. Safe2Speak is Australian owned and developed with Australian families, schools, organisations and communities in mind.
B. Privacy and anonymity
Some Safe2Speak services may offer anonymous reporting options. Whether anonymity is available depends on the service, organisation and reporting pathway being used.
Safe2Speak should not promise that every interaction is completely untraceable. The information collected depends on the service configuration, technical systems, legal obligations and the information a user chooses to provide. Users should review the relevant privacy information before submitting a report.
Safe2Speak aims to handle personal information responsibly and transparently. Users should review the relevant Privacy Policy and service-specific notices for information about collection, use, storage and disclosure.
C. Schools and organisations
Reports are directed according to the Safe2Speak service and organisation configuration. This may include an authorised school, organisation, support contact or designated response team.
Safe2Speak Schools is intended to support secure reporting and wellbeing processes within education environments. Availability, setup and response workflows may vary between schools.
Organisation plans may support different resources, users, workflows and reporting options depending on the agreed service configuration.
D. AI-assisted guidance
AI-assisted guidance may help users understand questions, organise information or locate relevant support options. It is not therapy, diagnosis, legal advice, medical advice or emergency assistance.
E. Safety and emergencies
No. Safe2Speak is not an emergency service. If someone is in immediate danger, call Triple Zero (000).
Safe2Speak should not state that police are automatically contacted unless a specific service has been deliberately configured and legally authorised to do so. Users should contact Triple Zero (000) in an immediate emergency.
No. Safe2Speak does not replace psychologists, counsellors, medical professionals, legal advisers, emergency services or qualified support workers.
F. Pricing and access
Some Safe2Speak services or features may be free, while premium, professional, organisation and enterprise options may require payment. Refer to the Pricing page for current information.
G. Technical support
Email support@safe2speak.com.au or use the Contact page.
Use the Request a Demo form or email partners@safe2speak.com.au.